President’s Message
SAFE TRAVELS
Remember what airport security was like after 9/11?
Removing shoes and belts at airport security and that cumbersome rule about no liquids in hand luggage?
Well, now that’s part and parcel of air travel and we are so used to it that we cannot even remember anything less stringent.
With the slight resurgence of travel, the luxury travel market has seen the opening of key properties around the globe as the Covid numbers diminish.
So if you are itching to get out, but nervous about where or what’s in store, here’s what a couple of big names, at India’s favourite destination – Thailand, are doing to keep guests safe and happy.
Pimalai Resort & Spa Krabi: Iconic luxury Thai resort, Pimalai Resort & Spa has enhanced its hygiene and safety protocols in line with the “new normal” of travel and hospitality. “Pimalai Care” is an initiative that includes innovative measures such as 24-hour vacancy periods between bookings, three disinfection tunnels, ozone sanitisation in the guest rooms and heat cleaning in the kitchens. “At Pimalai, the health and safety of our guests and staff is always our highest priority,” said Patrice Landrein, Pimalai’s General Manager. “That is why we are stepping up all our precautionary measures, in line with the recommendations of the World Health Organization and the Thai authorities. A dedicated Hygiene Manager has been appointed to implement and monitor “Pimalai Care”. Thanks to these new protocols and our unique secluded setting, customers can book in complete confidence. We look forward to welcoming guests back to paradise,” he added.
In terms of hygiene and sanitisation, “Pimalai Care” includes the decisive step of leaving a 24-hour vacancy between two bookings. During this period, a deep cleaning following hospital standards and ozone sterilisation of guest rooms will take place. The same protocols will apply in all public areas using hospitalgrade sanitizers. In the kitchens, Pimalai will use electrical heat to disinfect its equipment.
Chiva-Som: Transitioning to the ‘new normal’, heightened hygiene measures include Covid-19 testing and quarantine for contact staff as well as temperature checks upon arrival, deep cleaning of guest rooms, frequent disinfection of all equipment, social distancing – as needed, and complimentary hand sanitizer and masks for guests. After reopening on June 12th, new additions in the wellness journey are available – specifically targeting post lockdown concerns including the revival spiritual, mental and physical health.
Safe travels to all you adventurous people!
Framroze Mehta
President